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Privacy Policy

Soaren Online Privacy Policy

This privacy policy (this “Policy”) applies to the personal data collection, use, and disclosure practices of Soaren Management, LLC and its affiliated entities (“Soaren”, the “Company”, “we”, “us”, “ours”) pertaining to Soaren’s website, (this “Site”), where this Policy is displayed.  Where the concept of “controller” and “processor” apply under applicable law, the Soaren entity collecting your personal information through this Site is deemed a controller (having discretion about the uses of your personal information).  The controller may transfer your personal information to Soaren affiliates and others as provided in this Policy.  Those other entities may be deemed joint-controllers or processors depending upon the purposes for which your personal information is disclosed to them.   This Policy does not apply to our employee personal data or candidate recruiting practices.  Please refer to other privacy notices pertaining to those activities.   This Policy does not cover the privacy practices relating to personal data collected through websites of Soaren subsidiaries or affiliates who publish their own policies different from this Policy.

Privacy Complaints

Soaren commits to resolve complaints about your privacy and our collection or use of your personal information. Inquiries or concerns regarding this privacy policy should be directed to the Compliance Department.

To report your inquiries or concerns to the Compliance Department please contact us online and via a toll-free number listed below.

Soaren Management, LLC
7020 E Acoma Drive
Scottsdale, AZ 85254

Collection of Personal Information

You may choose to give us personal information online such as to allow us to communicate with you or provide you with services. Our online forms may request relevant information, such as name, email, street address, and phone number. If you make a purchase, we may ask for your credit card number and billing information. We may also collect information about your visits to this Site, including your Internet Protocol (IP) address, browser type and language, location information and details of your browsing patterns. This is more fully described under the section entitled “Cookies, Web Beacons and AdChoices” below. We collect this information to determine such things as the number of visitors to various parts of this Site and to personalize your experience on our sites, and tailor our interactions with you.

If you do not want to give personal information to Soaren online, you may communicate with us through the postal addresses or the phone number that we also provide on this Site or in this Policy.

This Site is not directed toward children under 13 years old. Soaren does not knowingly collect personal information from minors under the age of 13.  Where required in accordance with applicable law, Soaren will provide other and further notices, and collect such express consent, as may be deemed appropriate relating to individuals who may be over 13, and may use specific websites.

Personal information that is submitted in a business capacity may be merged with available business data base directories.

Why Does Soaren Collect Personal Information?

Soaren maintains the information it receives online in strict confidence. Personal information you submit to Soaren is not sold to or shared with third parties, except our subsidiaries, affiliates, agents and partners as described in this policy.

Soaren reserves the right to notify you about administrative matters that pertain to your Soaren products or services. We may disclose your personal information as required by law or regulation, in connection with law enforcement, fraud prevention, or other legal action, or if Soaren reasonably believes it is necessary to protect Soaren, our customers, or the public. In the event of a merger or acquisition of one, or more, Soaren affiliates or a substantial portion of its assets, Soaren may disclose, transfer or sell personal information collected online as needed to assess such transactions and to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Policy.

If you would like to contact us without submitting personal information through this Site, you can reach a Soaren representative by calling (888) 977-7849.

As related to personal information collected through this Site, in addition to the purposes otherwise discussed in this Policy, we may use personal information submitted through this site to:

  • respond to your questions;
  • provide customer support;
  • share news, updates, or helpful tips about Soaren products and services;
  • inform you of special promotions;
  • sign up for online services;
  • customize, analyze, and improve our products, services, technologies, communications and relationships with you; and
  • deliver products and services requested by you;
  • protect our legal rights to the extent authorized by applicable law;
  • provide security mechanisms and fraud control measures to the extent authorized by applicable law; and
  • protect the rights and vital interests of you and other people.

Communication Preferences, Sharing and User Generated Content

Soaren may send commercial email to you advertising our products and services. You may also subscribe to various product and service-specific communications on this Site. If you receive direct marketing email from Soaren and wish to discontinue these mailings, aside from any other unsubscribe opt-out method provided in the communications, you may mail an unsubscribe request to:

Soaren Management, LLC
Attn: Marketing Dept.
7020 E Acoma Drive
Scottsdale, AZ 85254

Where allowed by applicable law, the unsubscribe options provided to you may not  apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, software updates where you are provided with appropriate choice in accordance with applicable law, or other administrative and transactional notices, the primary purpose of which is not promotional in nature. This means that even if you opt-out of receiving direct marketing communications, we may still need to retain some of your personal information necessary to communicate with you on these topics where required for these purposes.

Soaren does not share your personal information obtained through this site for the purpose of third-party direct marketing.

Security of Personal Information

Soaren uses technical, organizational, and physical measures designed to protect the integrity, confidentiality, security, and availability of personal information.  Among other measures, only authorized personnel of Soaren and of our third-party service providers with a legitimate need to know are provided access to personal data, and these employees and third party service providers are required to treat this information as confidential where applicable. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal data.

If you arrange for services through this Site, it may be necessary for us to transfer your personal information to our affiliates or third-parties for the purposes of their assisting us with fulfilling the services.

How to Contact Us

To contact us to exercise any rights, check the accuracy of your personal information or to otherwise request that your information be updated or deleted by writing to Soaren at:

Soaren Management, LLC
7020 E Acoma Drive
Scottsdale, AZ 85254

or by contacting us at or (888) 977-7849.

Please indicate “Access” in the subject line and let us know the details of your request in the body of the message. Soaren reserves the right to confirm your identity and to modify the scope and number of requests.

Cookies, Web Beacons and Privacy Choices

What is a browser cookie?

Cookies are pieces of information that may be loaded to your browser or device when you visit a website.  These types of cookies may involve our submitting information to you or receiving information from you to us, or may involve transmitting information directly to another third-party from this Site.  Depending upon the browser or setting you use, you can choose to have your device warn you when cookies are being sent, you may block certain cookies, or block cookies altogether.  If you turn off all cookie functionality some of the features on this Site may not function properly.

How does Soaren use cookies?

Soaren uses cookies to recognize repeat visits to this Site and to facilitate navigation and online shopping. The cookies store your country and language, along with an assigned random session ID. In some cases, the cookies store name and address information so that you do not have to re-enter this information in multiple forms.

The cookie information that Soaren collects helps us track the number of visitors to this Site over time and determine whether these were new or repeat visits.

Soaren also works with third party advertising partners that use cookies to deliver Soaren advertising on other websites and to measure the performance of our advertising campaigns.

We use several categories of cookies and each performs different functions.  You can learn more about cookies and their functions generally by visiting website such as

What is a Web Beacon?

A web beacon is an electronic image that can be used to recognize a cookie on your computer or other device when you view a web page or open an email message.

How does Soaren use Web Beacons?

Where allowed by, and consistent with, applicable law Soaren and our third-party advertising partners may use web beacons on this Site, in our emails, and in our advertisements on other websites to measure the effectiveness of this Site and our advertising. For example, web beacons may count the number of individuals who visit this Website from a particular advertisement or the number of individuals who open or act upon an email message.

Can I block cookies and web beacons?

Yes, the ability to enable, disable or delete cookies can be controlled though your website browser and where otherwise provided in certain locations, through this Site technology, including pages advising you of the use of tracking technologies and seeking consent, where required, to our use of those technologies. Where required by applicable law, Soaren will honor do not track signals sent from browsers where it is clear a user has made individual consent to block tracking technologies.  If you block the use of cookies, that may impact the use some of the features on this Site. You can make some web beacons unusable by disabling cookies.

Links to non-Soaren websites.

Other websites that may be accessed through this Site, such as through social media buttons or other links, may collect certain information about you through the use of cookies, web beacons and other features. We do not have access to or control over the cookies or other features that these third-party sites may use, and the information practices of these third-party websites are not covered by this Policy. Please contact them directly for more information about their privacy practices.

Privacy Choices: How does Soaren use Interest-Based Advertising?

Websites cooperate with online advertisers to collect information about visitors to present ads that are more useful and relevant. This is known as interest-based advertising or online behavioral advertising. Soaren and our third-party advertising partners may use cookies and web beacons to deliver interest-based ads that are relevant and targeted to our customers and prospects.

What information do Soaren websites collect for interest-based advertising?

Soaren and our third-party advertising partners may use cookies or web beacons to collect information for the purposes of interest-based advertising based on your visits to this Site and other websites. These cookies identify the pages you view, the links and ads you click on, other actions you take on those websites, and the referring website. Similarly, online advertisers use cookies to deliver advertising to you for companies other than Soaren based on your visits to this Site and other websites. 

Privacy Policy Updates

Soaren reserves the right to make changes to this Policy. If we make changes, we will revise this Policy to reflect such changes and revise the effective date of the policy.

Last Updated: July 7, 2020.

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